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Answer 11 Questions

You Should Be Asking Your IT Provider

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Question 1:
How long will it take for your business to go back to full operation if hacked and critical systems need to be recovered?

What is it?

Incident response and recovery refer to the procedures your organization follows after a cyberattack to restore normal operations.
According to a report by IBM, the average time to identify and contain a breach is 287 days.

Why do you need it?
Quick recovery is essential to minimize downtime and financial loss after a cyberattack.
Without a well-defined recovery plan, your business could suffer prolonged disruptions, leading to significant losses.

The Bright way
BRIGHT
provides a robust incident response and recovery plan that ensures your critical systems are restored quickly, reducing downtime and minimizing the impact on your business.

Question 2:
Do you have an updated, recently verified cyber insurance policy?

What is it?

Cyber insurance is a policy designed to help businesses mitigate the financial risks associated with cyberattacks.

However, less than 13% of claims are paid due to missing or incorrectly filled answers in insurance cybersecurity assessment forms.

Why do you need it?
A verified and updated cyber insurance policy is crucial for financial protection against the costs of data breaches, cyberattacks, and other cybersecurity incidents. Without proper coverage, your business could face significant financial loss.

The Bright way
BRIGHT
helps you understand the importance of cyber insurance and can connect you with trusted partners to ensure you have the right coverage in place. We assist in the regular review and verification of your policy, significantly increasing your chances of a successful claim.

Question 3:
How frequently do you back up your organization's data?

What is it?

Data backup is the process of copying and archiving data to ensure it can be recovered in case of loss.

A study by the University of Texas found that 94% of companies that suffer a catastrophic data loss do not survive.

Why do you need it?
Regular data backups are essential to protect your business from data loss due to cyberattacks, hardware failures, or other unforeseen events. Without proper backups, your business could face irreversible damage.

The Bright way
BRIGHT
offers automated daily backups and continuous data protection solutions, monitored 24/7, to ensure your data is always safe and recoverable.

Question 4:
Is your cloud data being backed up? (Email, online drive, Dropbox, accounting, and management software)

What is it?

Cloud data backup refers to the practice of creating copies of your data stored in cloud services to protect against loss or corruption.

A study by IDC found that 93% of organizations that lose their data for 10 days or more filed for bankruptcy within one year.

Why do you need it?
Even cloud services can experience outages or data loss, so backing up your cloud data ensures that critical information is protected and can be restored if necessary.

The Bright way
BRIGHT
ensures that all your cloud data, including email, online drives, and management software, is regularly backed up and monitored, providing an additional layer of protection for your business.

Question 5:
How does your organization manage passwords?

What is it?

Password management involves the creation, storage, and use of passwords to protect sensitive data.

According to a report by Verizon, 81% of hacking-related breaches are due to weak or stolen passwords.

Why do you need it?
Effective password management is crucial for protecting your organization against unauthorized access.

Poor password practices can lead to data breaches, financial loss, and reputational damage.

The Bright way
BRIGHT
provides a secure and easy-to-use password manager that integrates with your existing systems, ensuring all passwords are managed efficiently and safely. Our team monitors this system 24/7 to ensure security.

Question 6:
Does your organization have a firewall in place?

What is it?

A firewall is a network security device that monitors and filters incoming and outgoing network traffic based on an organization's previously established security policies. Firewalls are the first line of defense against external threats.

Why do you need it?
A properly configured and updated firewall is critical for protecting your network from unauthorized access, cyberattacks, and data breaches. Without a firewall, your network is vulnerable to a wide range of threats.

The Bright way
BRIGHT
provides advanced firewall solutions that include regular updates and 24/7 monitoring to keep your network secure.

Question 7:
What measures do you have in place to protect endpoints such as laptops and mobile devices?

What is it?

Endpoint protection involves securing individual devices such as laptops, mobile devices, and desktops that connect to your network. According to Symantec, 80% of successful breaches involve compromised endpoints.

Why do you need it?
Advanced endpoint protection is necessary to defend against malware, ransomware, and other threats targeting your devices. Without proper endpoint protection, your entire network could be compromised.

The Bright way
BRIGHT
provides cutting-edge endpoint protection solutions that include real-time monitoring and threat detection, ensuring your devices are protected 24/7.

Question 8:
How do you manage software updates and patching in your organization?

What is it?

Patch management is the process of updating software to fix vulnerabilities and improve security.

Outdated software is a leading cause of security breaches, with 60% of breaches linked to vulnerabilities that had available patches.

Why do you need it?
Regular software updates and patch management are critical to protect against vulnerabilities that cybercriminals can exploit.

An automated system ensures timely updates and reduces the risk of security breaches.

The Bright way
BRIGHT
provides automated patch management solutions that ensure all your software is up-to-date and secure.

Our team monitors this process 24/7 to prevent any potential vulnerabilities.

Question 9:
How do you protect against email-based threats such as phishing and malware?

What is it?

Email security involves protecting your organization's email accounts from threats like phishing, malware, and spam.

According to the FBI, phishing is responsible for more than $1.7 billion in business losses each year.

Why do you need it?
Effective email security measures are crucial to prevent cybercriminals from exploiting your email system to gain unauthorized access to sensitive information.

The Bright way
BRIGHT
offers comprehensive email security solutions that include advanced filtering, phishing protection, and 24/7 monitoring to keep your communications safe.

Question 10:
How often do you conduct cybersecurity training for your employees?

What is it?

Cybersecurity training educates employees about the importance of protecting sensitive information, recognizing cyber threats, and following best practices for data security. A study by IBM found that human error accounts for 95% of cybersecurity breaches.

Why do you need it?
Regular cybersecurity training is essential for reducing the risk of human error, which is the leading cause of security breaches. Educated employees are better equipped to recognize and respond to potential threats.

The Bright way
BRIGHT
offers comprehensive cybersecurity training programs tailored to your industry, ensuring your employees stay informed and vigilant. Our training programs are monitored and updated regularly to reflect the latest threats.

Question 11:
How do you manage and monitor third-party vendors who have access to your network?

What is it?

Third-party vendor management involves overseeing the security practices of external vendors who have access to your systems or data. A Ponemon Institute study found that 59% of companies have experienced a data breach caused by a third party.

Why do you need it?
Proper management and monitoring of third-party vendors are essential to maintain security and compliance.

Without strict policies, your organization could be exposed to risks from vendors' inadequate security practices.

The Bright way
BRIGHT
assists in creating and enforcing comprehensive third-party vendor management policies. We monitor vendor access and conduct regular audits to ensure compliance and security.

Critical Vulnerability - Immediate Action Required!

Your business has significant cybersecurity vulnerabilities that could put your data, reputation, and operations at severe risk. Cybercriminals actively exploit weak security systems, and without immediate fixes, you could face data breaches, financial losses, and regulatory penalties.

Next Steps: Submit your details, and we’ll provide you with a free security consultation to start fixing these vulnerabilities immediately.

Very High Risk - Severe Security Weaknesses!

Your current security measures are inadequate, making it easier for cybercriminals to infiltrate your network. Without immediate improvements, you are at risk of ransomware attacks, phishing scams, and regulatory penalties.

Next Steps: Submit your details, and we’ll provide you with a free security consultation to start fixing these vulnerabilities immediately.

High Risk - Significant Security Concerns!

Your security defenses are weak, exposing your business to data leaks, malware infections, and unauthorized system access. Attackers could exploit misconfigured settings or outdated software.

Next Steps: Submit your details, and we’ll provide you with a free security consultation to start fixing these vulnerabilities immediately.

Moderate-High Risk - Security Gaps Present!

While some defenses are in place, your organization still faces notable cybersecurity threats. Hackers could take advantage of weak access controls or unpatched software.

Next Steps: Submit your details to receive a tailored security improvement plan to close these security gaps before they become critical.

Moderate Risk - Improvements Needed!

You have some cybersecurity measures in place, but there are still gaps that could leave your business exposed to threats. Attackers target businesses with inconsistent security, so strengthening your defenses should be a top priority.

Next Steps: Submit your details to receive a tailored security improvement plan to close these security gaps before they become critical.

Low Risk - Maintain & Strengthen Your Defenses!

Your organization has implemented good security controls, but there’s still room for improvement. Advanced cyber threats continue to evolve, and complacency could lead to unexpected breaches.

Next Steps: Submit your details, and we’ll send you a proactive security strategy guide to ensure you maintain and further improve your cybersecurity posture.

Optimal Risk - Maintain & Strengthen Your Defenses!

Great job! Your cybersecurity measures are strong, but cybersecurity is never "set and forget." Threats evolve constantly, and even well-protected businesses need continuous monitoring and updates to stay ahead.

Next Steps: Submit your details, and we’ll send you a proactive security strategy guide to ensure you maintain and further improve your cybersecurity posture.

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Thank you for completing the BRIGHT Security Awareness Questionnaire. Understanding potential risks and asking the right questions are the first steps toward improving your security. BRIGHT is here to provide simple, effective solutions to address these complex issues, with 24/7 central management and monitoring.

If you have any questions or need further assistance, please don't hesitate to contact us.